Submitting your order

 

We suggest you place your linen order with Cottage Linens as soon as you confirm your cottage rental. ~ We offer convenient and secure online ordering at www.CottageLinens.com. Orders should be submitted at least 2 weeks prior to arrival to ensure availability. Same day orders must be called into our office at (207) 967-4531 and are subject to a $25.00 processing fee.

 

Pricing and Payment

 

All prices are per set, per week. ~ Additional weeks available for an additional fee. ~ There is a $50.00 paid minimum on all orders. ~ No credit will be issued for unused linen or early departure. ~ Orders must be prepaid.

 

Changes to your Order

 

Additions, subtractions, or substitutions requested within 48 hours of your scheduled arrival are subject to a $10.00 fee. ~ Cancellations must be received at least 1 week in advance for a full refund. ~ Orders canceled within 1 week of the scheduled arrival date are subject to a $25.00 restocking fee.

 

Linen Delivery

 

Delivery will be made by 5 p.m. on your scheduled arrival date. ~ Linen orders will be delivered to the front entrance, as seen by the roadway of the rental cottage address submitted to us. ~ To receive credit or remedy, omissions or errors must be reported to us within 48 hours of delivery by phoning 207.967.4531.

 

Linen Pick up ~ Items not returned or damaged

 

Linens will be picked up the morning of your scheduled date of departure. ~ All linen must be placed in the laundry bag provided and left outside the cottage by 10:00 a.m. in a conspicuous location such as a front porch or front step. ~ A fee will be assessed for each missing or damaged item as described below. Note: "Damaged" includes stains we are unable to remove.

 

Fee for lost or damaged items:

 

• Laundry Bag: $25.00

• Bath towel: $10.00

• Wash cloth: $ 5.00

• Pillow case: $10.00

• Kitchen towel: $10.00

• Hand towel: $ 5.00

• Beach Towel: $15.00

• Crib sheet or blanket: $15.00

• Bath mat: $10.00

• Sheets flat or fitted

• Twin: $15.00

• Full: $20.00

• Queen: $25.00

• King: $30.00

 

 

Disclaimer

 

Linen will be delivered to the cottage address submitted to us. ~ We are not responsible for omissions or errors on the part of the customer. ~ Often cottage numbers will be given that do not appear on the cottage or at the entrance of the driveway, we will make every attempt to deliver your linen to the correct cottage.

 

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